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Excellent service on my car. Staff were very helpful. A pleasant waiting room if needed. Car was ready on time.
I usually dread changing my car, it often starts out as a great deal but quickly gets to become a nightmare. Not this time. I originally enquired about a used Subaru Outback, left a message and received a call next day. Steve, the sales manager, pointed me towards an identical vehicle that was brand new, unregistered and worked out a fantastic deal. Within five days, I drove the 130 miles and handed in my part exchange and left in a brand new Outback. To say I’m delighted with the car and the service is an understatement. A most pleasant, simple and efficient sales transaction. Thank you to Steve and the team at Simpsons cars.
Took my Subaru which was supplied elsewhere for 2 safety recalls to Simpsons who are much nearer . Well found the staff extremely welcoming and while they had the car they did a free Subaru winter check. All done efficiently in an hour and a half. Will be using them onwardly for servicing.
I rang the parts department as I was looking for a part for our L200 warrior. I had no idea what the part was called and it seemed like a really obscure item. I spoke with Jason and sent him a photo of said item. He emailed a diagram of similar parts, but it didn’t look as if this was the correct part. He has phoned me today to say he hopefully has the correct parts and we’ve arranged for them to be posted to us as we’re not local. What a credit to the company, Jason has gone out of his way to find this part for us and has been most helpful and pleasant throughout and for something of very little monetary value! Nothing was too much trouble, so a big “Thankyou” Jason for all your help.
Buying a car from James at Simpsons was a genuinely enjoyable experience. Stress-free from start to end, with no quibbling about part-exchanges or pressure to sign up for finance. A pleasure to do business with.
Amazing garage from start to finish . David was a helpful salesman and James went beyond call of duty to make sure all went smoothly. Great experience. Thank you